Please allow between 2-11 days for your order to arrive. If more than 15 days have passed please email us at firstname.lastname@example.org to review the status of your order.
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount or the items out of stock of your order, using the original method of payment.
Items offered on our website are only available for delivery to addresses in Canada, and the United States. We also accept orders from international customers who are shipping to addresses in Europe only.
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 to 4 business days of the date of your order. Business day means Monday to Friday, except holidays. Please note we do not ship on Saturday and Sundays.